Refund policy

Refund & Replacement Policy

We do not offer refunds or exchanges for items that are not liked or based on personal preference. As part of our sustainability practices, returned items cannot be resold, and we aim to reduce unnecessary waste.

Defective Items

If you receive an item with a manufacturing defect, please submit a Report Defect Request using via email and in the subject line put Report Defect Request.

All defect claims must be submitted through this feature, where you can upload photos and select the type of defect.

If a defect is confirmed, the item will be replaced at no additional cost. If a replacement does not resolve the issue, a store credit will be issued.